CALL+91 72044 23122

terms of service

Rzults is a one-stop-shop for all of your digital designing and marketing needs tailor- made to deliver the best in class designs. Our designers comply with high professional standards as we partner with well-established private limited companies. The following terms of service, govern your access to and use of the Rzults website, including any content, functionality and services offered on or through www.rzults.com. Rzults and its subsidiaries are collectively referred here on as “Rzults” “we” or “us”. Please read the Terms of Service carefully before you start to use the site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity, to be bound and abide by these Terms of Service, Rzults Payment Terms, and our Privacy Policy, each of which is incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein. This site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Rzults services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the site. Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. The original language of these Terms of Service, as well as all other texts throughout the Site is in English. Rzults makes available this translation for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

KEY TERMS

BUYERS are users who purchase services on Rzults.

LOGO DESIGN is an original design for a logo.

ORDER PAGE is where Rzults and buyers communicate with each other in connection with an order.

ORDERS are the formal agreement between Rzults and Buyer after a purchase is made.

PAYMENT SERVICE PROVIDER(S) are service providers that provide payment services in connection with Rzults, including collection of funds, currency exchange services in connection with payments and withdrawal in local currencies and holding of funds in connection with Rzults.

OVERVIEW (MAIN TERMS, IN A NUTSHELL)

  • Buyers pay Rzults in advance to create an order.
  • Orders are purchased through the Order button.
  • Users may not offer or accept payment using any method other than placing an order through Rzults.com.
  • When purchasing a service, the buyers are granted all rights for the delivered work, unless otherwise specified. Some services are charged additional payments for Commercial Use License.
  • Rzults retains the right to use all published delivered works for Rzults marketing and promotion purposes.
  • We care about your privacy. You can read our Privacy Policy. The Privacy Policy is a part of these Terms of Services.
  • Users undertake to comply with Rzults’s Community Standards, which are a set of behavior rules and guidelines, applicable to the Rzults community and marketplace in addition to these Terms of Service, as updated from time to time.
  • Products on Rzults are outsourced to well-established companies to maintain quality work standards.

PAYMENT TERMS

The following terms (these “Payment Terms”) govern payments you make or receive through www.rzults.com (the “Site”).

Rzults processes card payments from Bangalore. Rzults and its subsidiaries are collectively referred hereto as “Rzults” “we” or “us”. Please read these Payment Terms carefully before making or receiving payments through the Site. By making or receiving payments through the Site, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity, to be bound and abide by these Payment Terms.

PURCHASING

  • Buyers pay Rzults to create an order using the Order Now button. Rzults partners with Payment Services Providers for purposes of collecting all payments from Buyers and holding funds in connection with Rzults. All payment services in connection with the collection of funds on Rzults platform are performed by Rzults’s Payment Services Provider.
  • In most locations, purchases on Rzults can be made by using one of the following payment methods: Credit/Debit Card, PayPal, Apple Pay, and Google Pay. Additional payment methods may apply in certain locations.
  • Service fees are added at the time of purchase where you can review and accept the total amount requested to pay.
    You agree to receive invoices and/or payment receipts from Rzults in electronic form as PDF documents, by email or through the Site.
  • To protect against fraud, unauthorized transactions such as money laundering, claims, or other liabilities, payment information in connection with withdrawals is collected by either Rzults or Rzults’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for processing withdrawal payments. Rzults is not exposed to the payment information provided to Payment Service Providers.
  • By using any payment method and/or providing payment details for making purchases on Rzults, you represent and warrant that:
    • you are legally authorized to provide such information;
    • you are legally authorized or have permission to make payments using the payment method(s);
    • if you are an employee or agent or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on Rzults, and
    • such actions do not violate any applicable law.

BASIC ORDERS

  • Once payment is confirmed, your order will be created and personal attention will be given to each of your orders at Rzults.
  • Soon after the order is placed your dedicated account manager will directly be on board to work on your deliverables.
  • An order is marked as complete after it is delivered and accepted by the buyer. However, in case the order is not accepted, within 3 days of delivery, the order will be automatically marked as COMPLETE.
  • The basic pack allows no revisions. However, if you need an extra set of revisions you can switch to Intermediate or Advanced pack

INTERMEDIATE

  • Once your payment is confirmed in an intermediate pack, your order will be created and personal attention will be given to each of your orders at Rzults.
  • Soon after the order is placed, Intermediate profiles are assigned account managers to discuss your deliverables.
  • The account manager will, in turn, coordinate with the professionals to ensure that your requirements are seamlessly taken down and executed by organizations that are the best at what they do to make sure you receive high-quality everything.
  • Account managers also push the design team to meet the specified delivery time.
    We deliver completed files according to the service purchased.
  • An order is marked as complete after it is marked as delivered and then accepted by the buyer. An order will be automatically marked as COMPLETE either if it is not accepted or a modification request isn’t submitted within 3 days of the order delivery.
  • The intermediate pack allows a limited number of 3 revisions. However, if you need an extra set of revisions you can switch to Advanced pack.

ADVANCED

  • Once payment is confirmed, your order will be created and personal attention will be given to each of your orders at Rzults.
  • Soon after the order is placed, Advanced profiles are assigned account managers to discuss your deliverables.
  • The account manager will in turn coordinate with the professionals to ensure that your requirements are seamlessly taken over and executed by organizations that are the best at what they do to make sure you receive high-quality everything.
  • Account managers also push the design team to meet the specified delivery time.
    We deliver completed files according to the service purchased.
  • An order is marked as complete after it is marked as delivered and then accepted by the buyer. An order will be automatically marked as COMPLETE either if the user fails to accept or submit a modification request within 3 days of the order delivery.
  • The advanced pack allows an unlimited number of revisions.
  • The Advanced pack also opens a plethora of options for your deliverables.

DESIGNERS

Our team of designers are not in-house but rather outsourced. We partner only with well-established and private limited companies that are the best at what they do to deliver quality services on time.

REVIEWS

  • Feedback reviews provided by Buyers after completion of an order is an essential part of Rzults’s rating system.
  • Reviews demonstrate the user’s overall experience with the service.
  • o prevent misuse of our Feedback system, we ensure all feedback reviews come from legitimate sales exclusively executed through Rzults’s platform.
  • All the feedback comments are publicly displayed on our product page.
  • Product Samples are images of the delivered products sent to the Buyer. Product Samples can be published by the user to support the feedback review.
  • Users are allowed to leave reviews up to 7 days after an order is completed.
  • No new review may be added to an order after 7 days.

REPORTING VIOLATIONS

If you come across any content that may violate our Terms of Service and/or our Community standards, you should report it to us. All cases are reviewed by our Team. The results of the investigation are not shared to protect individual privacy.

NON- PERMITTED USAGE

Adult Services and Pornography – Rzults does not permit any exchange of pornography or adult materials, content and services.

Inappropriate Language and Behaviour – At Rzults, we appreciate professional, friendly and constructive communication. Rzults does not tolerate bullying, hate speech or harassment towards anyone on the Rzults platform. We allow a medium on the platform to exchange messages and to engage with our platforms.

Phishing and Spam – Member’s security is our top priority. Any attempt to send malicious content with an intent to compromise another user’s computer environment is strictly prohibited. Please respect the privacy of our users by not contacting them with offers, suggestions and questions which are not directly related to your orders.

IDENTITY AND PRIVACY

You may not share other people’s private and confidential information on Rzults. Any exchange of personal information required to process the service must be provided on the Order Page.

Authentic Rzults Profile: You may not create a false identity on Rzults misrepresent your identity or create an account for anyone other than yourself (a real person), or use or attempt to use another user’s account or information. Your personal information on the profile, while may be kept anonymous, must be accurate and authentic and shall not be misleading, offensive, illegal or otherwise harmful. Rzults reserves the right to require users to go through a verification process in order to permit users to use the Site.

Intellectual Property Claims: Rzults will respond to clear and complete notice of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.

Fraud/ Unlawful Use: You may not use Rzults for any unlawful purposes or to conduct illegal activities.

ABUSE AND SPAM

Multiple Accounts: To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Rzults community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Rzults’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.

Targeted Abuse: We do not tolerate users who engage in targeted abuse or harassment towards other users or the team at Rzults. This includes creating new multiple accounts to harass members through our message or ordering system.

ABUSE AND SPAM

Multiple Accounts: To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Rzults community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Rzults’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.

Targeted Abuse: We do not tolerate users who engage in targeted abuse or harassment towards other users or the team at Rzults. This includes creating new multiple accounts to harass members through our message or ordering system.

PROPRIETARY RESTRICTIONS

The Site, including its general layout, design and content, is exclusively owned by Rzults and protected by copyright and trademark law. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications) :

  • (i) copy, transfer, adapt, modify, distribute or reproduce it, in any manner;
  • (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization;
  • (iii) modify or create derivative works;
  • (iv) remove any copyright notice, identification or any other proprietary notices, or;
  • (v) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site. Users also agree not to permit or authorize anyone else to do any of the foregoing.

FEEDBACK RIGHTS

To the extent that you provide Rzults with any comments, suggestions or other feedback regarding the Fiverr platform or the Site as a whole, you will be deemed to have granted Rzults an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Rzults is under no obligation to implement any Feedback it may receive from the users.

CONFIDENTIALITY

We protect our users confidential information from unauthorized used and disclosure. Any information received from the users is treated as highly sensitive, top secret and classified material. We specifically agree to
(i) maintain all such information in strict confidence
(ii) not disclose the information to any third parties
(iii) not use information for any purpose except for delivering the ordered work; and
(iv) not to copy or reproduce any of the information without the user’s permission.